Terms & Conditions

By completing this purchase, you agree to the following terms:

1. Services & Scope

Craftsman Digital provides access to software tools, hosting, and support services based on the selected plan. Each tier includes a defined set of features. Additional services, customization, or expanded configurations may require separate approval and additional fees.

2. Setup Fees

Any setup or onboarding fees are one-time and non-refundable and cover initial configuration, account provisioning, and system setup. Setup fees do not include ongoing management unless explicitly stated.

3. Subscription Billing

Subscription plans are billed monthly in advance and renew automatically unless canceled or completed according to the applicable commitment term.

4. Subscription Terms & Commitments

Tier 1 (Foundation) is billed month-to-month and may be canceled at any time before the next billing cycle.
Tier 3 (Expansion) requires a 12-month minimum commitment due to the level of customization, automation, and ongoing optimization involved.
Early cancellation of a Tier 3 plan does not eliminate remaining payments due under the commitment period.

5. Cancellations & Refunds

Monthly subscription fees are non-refundable once billed. Upon cancellation, access will continue through the end of the current billing period. Setup fees and completed services are non-refundable.

6. Client Responsibilities

You are responsible for providing accurate business information, granting required access, and responding in a timely manner to complete setup and support tasks. Delays caused by missing information may affect timelines.

7. Platform Access & Availability

Services rely on third-party platforms and infrastructure. While reliability is prioritized, uninterrupted access cannot be guaranteed. Craftsman Digital is not liable for outages caused by third-party providers.

8. Custom Work & Add-Ons

Custom workflows, automations, websites, integrations, or advanced configurations may require additional fees or written approval before work begins.

9. Acceptable Use

Services may not be used for unlawful activity, spam, harassment, or violations of third-party platform policies. Accounts in violation may be suspended or terminated without refund.

10. Limitation of Liability

Craftsman Digital provides systems and tools to support business operations but does not guarantee specific results, revenue, rankings, or conversions.

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Amrit Thomas

John Smith

Marc Jacobs